ETSU fails to protect from phishing
I am writing in response to the article, "Students Suffer from Phishing Scam," included in your March 27 issue.
I personally e-mailed the Student Help Desk as well as contacted the university and left a message on March 9, attempting to warn them about this potential threat as soon as I received it in my inbox, hoping to safeguard others.
In my e-mail I asked if they could please send out a general e-mail informing and cautioning students about this scam.
I received an e-mail back with the cursory reply, "It is not legitimate. Please disregard."
No such general e-mail was ever sent to students regarding this specific threat.
In the article's ending statement, Mr. Bragg says that, "Ultimately, one mistake can have serious repercussions for the whole university."
Perhaps that one mistake is not taking heed to student warnings that could have prevented student accounts from being compromised and the university from becoming a "prominent target" for phishers.
In the future, I hope that the university will take greater notice and take stronger precautions to further protect students by alerting them when such a threat is identified.
- Heather Fultz
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